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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Shirley St Clair

Shirley St Clair

August 13, 2025

5  out of  5
rating by Shirley St Clair
"I am very pleased with the level of service I have received. Erick and Adam are professional, friendly, and knowledgeable. They were able to answer all my questions and help me make the need changes on my policies."
We responded:
"Thank you for this Shirley! As our customers know we take tremendous pride in the service we provide. Erick and Adam are awesome and sounds like they did a great job taking care of your needs. We are always here ready to help and hope you have a great rest of your week!"
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Troy Stievater

August 9, 2025

5  out of  5
rating by Troy Stievater
"Adam was very helpful in setting up my homeowners' insurance policy. I really appreciated his professionalism and the excellent service from the whole team here!"
We responded:
"Thank you for this feedback Troy. For those reading our most recent reviews you will see our team member, Adam Wolf's, name popping up quite often. He is having a tremendous impact having meaningful conversations with new customers. Thank you for this feedback once again and I am glad you had a great customer experience with Adam!"
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Sara Salfrank

August 4, 2025

5  out of  5
rating by Sara Salfrank
"Erick Adams is great to work with and always calls right away whenever I've had a question or concern!"
We responded:
"Thanks for this Sara and welcome to our agency! Happy we have been able to help out with your auto and life insurance needs. Erick Adams is the best and you have been able to see this first hand! Have a great week and my team and I are always here to help!"
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Kayla Toresz

August 1, 2025

5  out of  5
rating by Kayla Toresz
"I had the pleasure of speaking with Kailoni when I called into the office today. I had a couple questions regarding my auto policy. Kailoni took her time explaining the questions I had to insure I understood as well. I’ve only gotten the chance to speak with her a handful of times but, the times I do, I am very satisfied after every call. Thank you again for your help!"
We responded:
"Kayla... Thank you for recognizing Kailoni and the awesome customer service she provides to our customers. She continues to learn and grow with you her insurance acumen and truly cares about people! We appreciate your business and are always here to help to the best of our ability. Have a great week!"
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Noelis

July 31, 2025

5  out of  5
rating by Noelis
"I just wanted to express my gratitude to Milly for her exceptional assistance in helping my friend secure insurance for her new apartment. Without your help, I’m certain she wouldn’t have come across a better policy. You’re truly remarkable for always going above and beyond to provide the best possible service."
We responded:
"Thank you for recognizng Milly, Noelis. Milly has been a foundational piece to our agency for our 5 years and has become a true insurance industry professional. She does always go above and beyond to help people as that is the kind of person she is. We are grateful for your business and I would look forward to continued great service and will always be here to help!"
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Anne Adams

July 31, 2025

5  out of  5
rating by Anne Adams
"I have been so impressed with the Sean Kelleher State Farm Team with the top notch customer service they have provided to me. I would like to say a special thank you to Erick Adams for always being proactive and providing the best customer service possible. Your professionalism does not go unnoticed."
We responded:
"Without a doubt, Erick Adams, is an industry best. I am glad you have had the opportunity to work with Erick! He is professional, respectful and one of the best I have met helping out customers with life insurance planning. Whenever you need help my team and I are always here to help!"
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Connor Hille

July 30, 2025

5  out of  5
rating by Connor Hille
"The customer service at this agency was outstanding. They took the time to walk me through and explain my policy options and made sure I understood everything before moving forward. The process was smooth, and I felt confident I was taken care of the whole time."
We responded:
"Connor! This is what we like to hear. We always strive to take that which is complex and make as simple and smooth as possible. Glad we were able to help out with your auto insurance needs and hope you have an awesome week!"
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Frank Johnson

July 30, 2025

5  out of  5
rating by Frank Johnson
"Called into the office for auto insurance quotes. Spoke with Jullian who did a fantastic job explaining all the coverages to me. Best insurance conversation I’ve ever had!"
We responded:
"You are correct Frank AND thank you for the awesome review. Jullian has been on the time for almost 3 years now and knows his stuff. We always appreciate feedback and glad the experience you received was a good one! Have a great week and thank you for your business!"
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Kevin Betsie Peter

July 30, 2025

5  out of  5
rating by Kevin Betsie Peter
"Reached out to Adam W. to help us navigate our insurance needs. Also reached out to another agency so I could compare quotes. The other agency had me fill out all the information online first and I'm still waiting to hear from them. During the time I was completing the other agency info; I kept thinking to myself I'm doing all the work here. Then I called Adam. He took time to talk to me, gathered some information needed over the phone and the rest needed he took care of. 15 minutes later I had quotes for everything requested as well as another phone call to review everything presented and answer any questions. (still waiting on the other agency) Obviously Adam as an agent is the one you want. So clearly since the "other agency" hasn't initiated any meaningful understanding that we matter as a client, and we are still waiting on a response, phone call, quote, any signal they want us as clients; and Adam knocked it out of the ball park; we have decided to go with Adam and his State Farm Office for our insurance needs. One of the best experiences we have had with engaging with an insurance agency. 10 stars if they had them."
We responded:
"Wow Kevin! This is a really a thorough and meaningful review. Thank you for the time you took leave this review and recognizing Adam for his quick, yet thorough approach to getting your quotes prepared to meet your needs. Adam and the entire team at our agency take pride in being able to help every customer in the quickest, most efficient way possible without cutting any corners. We appreciate you choosing us and my team will always be here to help one text or phone call away. Have a great week!"
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Rick Banzhoff

July 30, 2025

5  out of  5
rating by Rick Banzhoff
"I had a minor issue with my insurance payment and I was having a little bit of trouble trying to fix it. It was my good fortune to speak with Ben Smith at the Lancaster office who was able to quickly and efficiently fix the issue. Ben is a true gem to work with and I truly appreciate his assistance. Thanks so much! Rick"
We responded:
"Good Morning Rick. Thanks for the awesome review and Ben filled me in our your situation. Glad he and Milly were able to get this fixed in an ASAP manner and thank you for working with us to get resolved. My team and I are always here to help and appreciate your business!"
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Gus Pilarte

July 30, 2025

5  out of  5
rating by Gus Pilarte
"These guys are awesome! I did an event last year in Lancaster to introduce tennis to underprivileged kids and Sean Kelleher's team was one of our major sponsors. Super involved in community development!"
We responded:
"You Rock Gus! We were excited to sponsor this event to promote tennis to our Hispanic community in Lancaster City. Next year it will be even bigger and better! See you around on the courts!"
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Philiph Tapterik

July 23, 2025

5  out of  5
rating by Philiph Tapterik
"They provide Great service.Sean,Erick,Adam,Ben,Julian,Milly&Kailoni"
We responded:
"Thanks for the 5 Star Review Philiph! You make our life easy! So happy with have been able to help with your Auto and Renters Insurance as well as starting Life Insurance policies for the kiddos. Have a great day!"
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Billy Heird

July 16, 2025

5  out of  5
rating by Billy Heird
"I really enjoy working with Sean and his team. Every time I interact with a team member they have a great attitude and welcoming demeanor. I like how they check in periodically to see if I have any needs and to confirm there’s been no changes to my situation. I’ve had a couple claims and the communication and process was seamless. A truly exceptional experience each and every time!"
We responded:
"Awesome! Thanks for taking the time to leave us a 5 Star Review. We always appreciate feedback and I am very happy to hear of your positive experience with our office. We appreciate your loyalty to our agency and hope all is going well with your new business endeavor. My team and I are always here to help!"
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Sean McCarthy

July 15, 2025

5  out of  5
rating by Sean McCarthy
"I had a great experience setting up my new auto insurance policy. Erick and the entire team was responsive, clear, and made the whole process quick and stress-free for me. I’d definitely recommend them to anyone looking for reliable service and support!"
We responded:
"Sean! I love you name and how you spell it correctly. Thank you so much for leaving a thoughtful and caring review. We always appreciate feedback and especially love when it is positive in nature. You get to work with the best insurance team in our industry now! We appreciate your business and look forward to working with you in the future! "
Profile photo of Emma Tennant

Emma Tennant

July 7, 2025

5  out of  5
rating by Emma Tennant
"Adam was extremely helpful with establishing my home and auto insurance. He made the process easy and was very informative, patient, and ensured to answer all of my questions. My experience was great!"
We responded:
"Thank you Emma! As our customer your feedback is very common. Adam Wolf is doing an INCREDIBLE job helping customers build meaningful insurance plans and more often than not being able to lower costs for our customers budgets! Thanks again for taking the time to leave us a 5 Star Google Review and my team and I are always here to help!"
Profile photo of Dana Cennamo

Dana Cennamo

July 2, 2025

5  out of  5
rating by Dana Cennamo
"I work for a NYC State Farm agent and we were referred a customer from Sean Kelleher for renters insurance. Sean was extremely friendly and professional, definitely a great fit in this industry. I highly recommend him and his office for any home, auto and life insurance needs you have!"
We responded:
"Thanks for the recognition and awesome review Dana! I enjoyed the opportunity of working with you to help a State Farm customer transfer insurance needs seamlessly. Wishing you an awesome summer and my team and I are always ready to help out with any State Farm customer moving to the Lancaster, PA area!"
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Sareoun

June 28, 2025

5  out of  5
rating by Sareoun
"Adam helped me to set up my auto insurance. He was very kind & personable. Went over all the available coverages & explained what each were for. I am satisfied with my coverages & rates. Will definitely refer friends/family to the team!"
We responded:
"Thank you Sareoun! Adam is amazing and we appreciate the recognition and glad to hear you are happy with the service Adam and the team here at our agency are providing. We are always here to help and hope you have a great day!"
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Pat B.

June 24, 2025

5  out of  5
rating by Pat B.
"Adam did a great job of informing me about the benefits of changing my auto and homeowners insurance to State Farm! I had no idea that I could save money and get more coverage than the plan that I held. I had contacted other insurance companies a couple of months prior but their policies were either more expensive or didn't offer anything better. So glad Adam found me! I want to adopt him!"
We responded:
"Patrice, thank you so much for your review of Adam and our team here! Adam is doing a great job building meaningful relationships with his customers while also putting together policies that are going to truly protect you and your most valuable assets! We are thrilled that we were able to provide better protection for you and your home! Hope you have a great summer!!"
Profile photo of Elsofoke Jose

Elsofoke Jose

June 20, 2025

5  out of  5
rating by Elsofoke Jose
"Muy buen servicio yo lo recomiendo al 100 por siento el servicio que brinda milly es súper excelente"
We responded:
"Pedro, gracias por su comentario. Para Milly es un placer poder brindarle de nuestros servicios. Estamos contentos de tenerlo como cliente en nuestra agencia! Gracias! -Milly "
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William Adams

June 20, 2025

5  out of  5
rating by William Adams
"Erick Adams is amazing!"
We responded:
"Hello Will! We are happy to hear from you and thanks for leaving Erick Adams a 5 Star Review! Hope you are well and thank you for being a loyal customer to our office."
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Hunter Riggs

June 19, 2025

5  out of  5
rating by Hunter Riggs
"Very professional and a great office all around! I spoke with Julian, who was well informed and very personable, and he helped me better understand my coverages. I would highly recommend!!!"
We responded:
"Hunter! This is an awesome review and we appreciate the time you took to leave Jullian a 5 Star Review. He is doing such an amazing job in the short 2 years he has been apart of our team. Thank you for recognizing Jullian and thank you for being a loyal customer to our agency!"
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Jill Nobile

June 18, 2025

5  out of  5
rating by Jill Nobile
"Adam Wolf and the team at Sean Kelleher State Farm were great to work with! We recently switched to State Farm where we not only got better coverage for a lower price but the process was quick & seamless!"
We responded:
"Thank you Jill! We love seeing this kind of feedback and I appreciate you recognizing Adam and his hard work. In less than 6 months he is becoming what I consider to be and industry best. He cares for our customer and puts time and effort into every conversation. This allows for seamless transition you talked about. Thank you for choosing Adam and our Agency to handle your insurance needs!"
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Rachel Graves

June 17, 2025

5  out of  5
rating by Rachel Graves
"Very helpful and friendly service! Both Kailoni and Sean were excellent to work with. Very appreciative!"
We responded:
"Thank you for the 5 Star Review Rachel! Happy we were able help with your newer vehicle yesterday and able to answer detailed questions about your recent auto claim. My team and I are always here to help whenever you need us and thank you for being a valued, loyal customer to our agency."
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Paul Nagle

June 17, 2025

5  out of  5
rating by Paul Nagle
"Excellent service and very informative in sales and delivery of the product."
We responded:
"Paul! Awesome review and we appreciate this feedback. We take pride in knowing our products and how to have high level conversations to allow customer to fit what best fits their needs. Have a great day and thank you for choosing our agency!"
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Lindsey Batdorf

June 3, 2025

5  out of  5
rating by Lindsey Batdorf
"Nothing but fantastic service from Sean."
We responded:
"Lindsey! Thank you for taking the time to leave us a review. Always happy to help with the upcoming move and all the changes that impacts with your insurance needs. Talk to you in July to get things finalized and hope you have a great week!"